2 Comments

I will definitely give this a listen. I was thinking about AI a lot yesterday when, upon arriving to Ubud for a long weekend, my first use of Gojek app turned into a disaster where the app didn't register that I have arrived to my destination (and paid the driver), and it kept sending drivers to my original point of departure. In the end, after having to tell 6 different drivers that I didn't order the ride, and feeling awful, I had to deleted my Gojek app and used Grab instead, which, so far, seems more user friendly and almost more human... AI/bots are a great playground but I am sure they don't feel guilty when they mess up.

Expand full comment

For sure they don't feel guilty, or anything. While there may be benefits to AI systems that can reason without the influence of emotions, they can't quite be human-like. Our weaknesses are strengths!

Expand full comment